Contact Nick Bowmast

I’m lucky to be based in Ōtautahi, Aotearoa New Zealand, and work internationally from here.

NZ Mobile: +64 (0) 210 676758

Right now, the time in NZ is:


Connect with me on Linkedin.

Case Study: Craft brewing

Craft brewing customer interview I coached a team from a home brewing brand to take a user centred approach to product development by guiding them through the design research process. Read the full-hop case study

Case Study: Kiwibank ATMs

Kiwibank ATM customer experience research
My research helped a bank shape it's future ATMs around what matters to it's customers. Read full case study

Insights from Nick’s Blog:

Respect, instinct and bedside manner.
My patient experience research toolkit from on-the-ward healthcare projects.

Games people play during user research.
How I use picture and word games to combat two annoying but universal truths.

Humble pie, served on a bed of chaos.
Being comfortable with chaos is a blessing in UX and design research...